We are deliberately small.
That's the whole pitch.
Most hosting companies want every customer. We want about 200. The math here is simple: a small client list lets us know your stack, your domain, your quirks. We can answer “is the site slow today?” without a triage form.
Our entire reason to exist is the gap between two extremes. On one end, shared cPanel hosts that cost $5/mo and disappear when you email them. On the other, cloud-native everything, where the bill is a roulette wheel and the support is a chatbot. In the middle is a real Linux server, run by a person you've spoken with. That's us.
Why invite-only.
We don't run paid ads. We don't have an SDR team. New clients come in by referral from existing clients, and that keeps two things in check: the type of work we take on, and the ratio of clients to engineers. The number we care about is “minutes per client per month of engineer attention,” and it's high.
What we won't do.
- Resell hosting we don't operate.
- Run a service we don't understand the failure modes of.
- Take on a client whose stack we can't support well.
- Send marketing emails. (Operational ones, yes, you'll get those.)
What we will do.
- Email you back the same business day. Usually inside an hour.
- Tell you when we caused something. Before you notice. With the timeline.
- Help you migrate off if it isn't working out — including DNS holds and final backups.
- Recommend a competitor if your needs aren't a fit. We do this often.
Three engineers and a dog.
Debian since 2003. Ran ops at two ISPs before this.
Builds the deploy pipeline. Spends weekends on Postgres.
DNS whisperer. The one who fixes your email.
13. Sleeps through outages. Does not respond to pages.
Boring metrics.
Got a referral?
If you have an invite from a current client, drop the code into the contact form and we'll set up an intro call.
Use my invite →